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If users forget their password:
| 1. | Click Forgot Password and then type the users email address to receive instructions for resetting the password. |
| 2. | Click Send and a message appears and asks to proceed with resetting the password. |
| 3. | Click Yes. If the email address matches our records, a temporary password is sent to that address. If the user does not receive a temporary password within two hours contact an administrator. Contact the Support Group for further assistance. |
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